Track You Order

NEED HELP TRACKING YOUR ORDER?

After placing your order, you'll receive a tracking number via email within 5-7 days. To track your order, go to http://www.17track.net/en and enter your tracking code. If you have any issues tracking your order, double-check that you've entered the correct tracking number and chosen the correct website. If you still need assistance, please reach out to us at japanoutfits@gmail.com. If your order hasn't been delivered within 30 days, contact us and we'll investigate the issue promptly.

TRACKING FAQs

1. What are the reasons why I am experiencing difficulties in tracking my order?

If you're experiencing issues with tracking your order, please ensure that you have provided the correct tracking number and selected the appropriate website for locating your package. If you've confirmed that you've entered the correct details, kindly send us an email at japanoutfits@gmail.com to let us know.

2. I seem to have done everything right with tracking, but I'm still unable to locate my order. What could be the reason for this?

Typically, the primary reason for this issue is the insufficient information given by the shipping service. Can you please try tracking your order again? Your tracking details should become available within 3 to 5 days of your parcel's shipping date.

3. What steps should I take if I do not receive my order on time?

If your package has not been delivered within 30 days of the shipping date, please contact us via email at japanoutfits@gmail.com. We will review your order details and work to resolve any issues with tracking your package.